Privacy Policy
SpeakFlow ("SpeakFlow", "we", "us", or "our") provides an AI-powered language learning platform that helps users improve their speaking and language skills through lessons, vocabulary practice, pronunciation practice, and AI conversations. This policy explains what information we collect, how we use it, and the choices available to you.
Effective: October 3, 2026
Information We Collect
Depending on how you use SpeakFlow, we may collect:
Account information: Name, email address, profile information, and information provided through a social login provider.
Learning information: Lesson progress, vocabulary progress, exercise results, XP, streaks, and learning preferences.
AI conversation information: Text transcripts, messages, and feedback generated during AI practice sessions.
Voice information: Voice or speech submitted when using speaking, pronunciation, or voice-based features.
Payment information: Subscription, transaction, and billing information. Payment card details are processed by our payment provider and are not stored by SpeakFlow.
Technical information: Device type, browser, IP address, usage information, and error logs.
Communications: Information you provide when contacting us.
How We Use Information
We use your information to:
Run your account: Create and manage your account.
Provide features: Deliver lessons, AI practice, pronunciation, and other SpeakFlow features.
Personalise: Track your learning progress and personalise your experience.
Process payments: Handle subscriptions and payments.
Stay secure: Maintain security and prevent abuse.
Improve: Understand how SpeakFlow is used and improve the service.
Support you: Respond to support requests.
Follow the law: Comply with applicable legal obligations.
We do not sell your personal information.
AI and Voice Features
Some SpeakFlow features use third-party AI, speech, and technology providers to provide voice recognition, AI conversations, text-to-speech, pronunciation assessment, and related functionality.
When you use these features, the information necessary to provide the feature may be processed by those providers.
AI-generated feedback may sometimes be inaccurate. SpeakFlow is a learning tool and should not be relied upon as professional advice.
Payments
Payments are processed through our payment provider.
SpeakFlow does not store your full payment card number. We may retain information such as your subscription plan, transaction reference, payment status, and billing records.
Third-Party Services
We use trusted third-party services to operate SpeakFlow, which may include hosting, databases, authentication, AI, speech processing, analytics, and payment providers.
These providers may process information on our behalf as necessary to provide their services.
How Long We Keep Information
We keep your information for as long as reasonably necessary to provide SpeakFlow, maintain your account, meet legal obligations, resolve disputes, and protect our legitimate interests.
If you delete your account, we will delete or anonymise personal information where reasonably possible, subject to information that we are required to retain by law.
Your Rights
Depending on applicable law, you may have rights to:
Access: Access your personal information.
Correction: Correct inaccurate information.
Deletion: Request deletion through our support team.
Objection or restriction: Object to or restrict certain processing.
Withdraw consent: Withdraw consent where processing is based on consent.
Copy: Request a copy of your information.
To make a privacy request, contact us through our contact page.
Children
SpeakFlow is intended for users aged 16 and above.
If you believe that a person under the applicable minimum age has provided us with personal information, please contact us so we can take appropriate action.
Security
We use reasonable technical and organisational measures to protect your information. However, no online service can guarantee complete security.
Changes to This Policy
We may update this Privacy Policy as SpeakFlow develops or as legal requirements change.
When important changes are made, we may notify users through the app, website, or email where appropriate.
Contact
For privacy questions, requests, or concerns, please contact us through the SpeakFlow contact page.
SpeakFlow
Operated by its founder
Egypt
© 2026 SpeakFlow. All rights reserved.